Business Office Manager

US-CA-Lone Pine
Req No.
Regular Full-Time
Lone Pine


Join our team at Southern Inyo Hospital in beautiful Lone Pine, California!


Be a part of TEAM HCCA at Southern Inyo Healthcare District! 


HealthCare Conglomerate Associates (HCCA) is a performance driven organization dedicated to providing the highest level of service to our patients, our physicians, our teammates, and our community. HCCA's vision is to develop a high quality, affordable integrated delivery system focused on improving the wellness and health of the community. Our goal is to be recognized as the best integrated delivery system in the country by being the BEST place to work, practice and receive care. 


Southern Inyo Local Healthcare District is dedicated to maintaining and improving health of residents and visitors of the District through a coordinated health program, including acute inpatient and outpatient services, skilled nursing, education, referral services, and recruitment of health care personnel, with the support of the Citizens in Support of Southern Inyo Hospital, the Inyo County Supervisors, and the voters within the Southern Inyo Healthcare District boundaries. 


SIHD & HCCA are Equal Opportunity Employers! 


The Business Office Manager is responsible for directing accounting and financial reporting activities, compliance with Medicare and Medi-Cal regulatory reimbursement requirements and all cash receipting, cash posting, banking and daily cash reporting. Manages, directs and coordinates activities of personnel in the Business Office, including the switchboard, billing, collecting and admissions. Works with department on unbilled accounts, the efficiency of the revenue cycle process, charge master, denials management and reimbursement issues.



  • Responsible for personnel management of Business Office, including but not limited to: payroll, scheduling, training, counseling, evaluations, and disciplinary action of staff.
  • Benchmarks the ongoing accounts receivables and works with the staff when key indicators show benchmarks are not being attained.
  • Monitors the unbilled accounts and works to minimize the unbilled accounts.
  • Works with department managers to enhance the charging process, to enhance reimbursement, decrease denials. Review charges for accuracy and completeness of procedural and diagnostic codes.
  • Verifies accounts to be turned over to an outside collection agency.
  • Consults with the Director of Revenue Cycle and initiates changes in procedure with approval. Acts as a resource in the development of accurate charge capture tools.
  • Manages admission process to insure accuracy of admission, timeliness of admission, medical necessity compliance and financial policy compliance.
  • Manage/Monitor State and Federal Charity Care Programs.



  • In charge of material requisitions for the Business Office
  • Attend department manager (QA, Safety, etc.) meetings when Director of Revenue Cycle is unable to attend
  • Attend educational workshops, webinars, etc.
  • Responsible for storage and accessibility of all records as required by the state.
  • May be requested to perform other related duties for which the individual is qualified.
  • Educates hospital staff on admission policies and monitors compliance.
  • Other duties as assigned.




High School

Some college recommended


Three years of experience in a health care business related field

Knowledge of Medicare & Medi-Cal insurance.

Computer experience - Microsoft Word and Excel.

Basic office, telephone, and math skills.

License or Certification:




Ability to communicate clearly in both oral and written forms using the English language.  Ability to respond to common inquiries or complaints from residents, patients, physicians, peers, regulatory agencies, or members of the business community.

Strong organizational and communication (written and verbal) skills.

Ability to build good professional rapport and interpersonal relationships across.


Specialized Skills: Knowledge of accepted medical billing/coding practices and relevant federal and state regulations/laws.


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